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FCO Tool Suite
Performance Tool Suite

You're probably closer to your limit
than you think

The moments that cost you most are the ones you don't see coming

You take on a new client and something else gets harder to manage.

You hire someone and three months later you're not sure the timing was right.

You drop your price to win a piece of work, and you have no idea what it cost you.

You feel busy but you can't tell if busy is profitable.

These tools give you the exact number for each of those situations before you have to find out the hard way.

Questions your business should be able to answer
The tools that light up below are the ones that answer this question
Client Capacity Planner Find out how many clients you can take on before something breaks
Client Profitability Calculator Find out which clients are making you money and which ones aren't
Hiring Readiness Calculator Find out if you can genuinely afford to hire right now
Scale Readiness Calculator Find out if your business is ready to grow or if growth would break it
Profit Leak Calculator Find out where your margin is going every month
Service Profitability Controller Find out which services are worth selling and which ones to drop
Pricing Strategy Calculator Find out if your pricing reflects what your time actually costs you
Operational Throughput Analysis Find out where your team's time is going and whether it's going to the right work
KPI Tracker Track the numbers that actually tell you how your business is performing
Time Value Analyser Find out what an hour of your time is worth and whether you're spending it accordingly
Cost of Vacancy Calculator Find out what an unfilled role is costing you every week you leave it open
Automation Readiness Assessment Find out which parts of your business are ready to be automated
Agency Operating Model Builder Build the operating structure your business needs to run without you in every decision
Strategic Identity Calculator Get clear on what your business is built to do and who it's built to do it for
Leadership Clarity and Delegation Matrix Find out what you should be doing yourself and what you should be handing off
4-Week Freedom Plan Template Map the first four weeks of getting your time back
Task Value Analyser Find out which tasks are worth your attention and which ones aren't
Time Blocking Tool Build a weekly schedule around your actual priorities, not whoever needs you most that day
Plus more tools added every month. Every subscriber gets each new tool at no extra cost.

20+ tools. One subscription.

Start with two free today. No card required. Cancel anytime. No lock-in.

$39 / month Run My First Diagnostic Free
FCO App Dev: Why It's Still Sitting
Custom App & Tool Development

You've had the idea for a year.
Here's why it's still sitting in a Google Doc.

Maybe the first quote came back higher than you expected. Maybe you started with a developer, got most of the way there, and ran out of money or momentum before it went live. Maybe the idea is still just an idea because you're not sure where the right starting point is.

None of those are reasons to keep waiting. They're exactly the situations we built our entry points around.

You don't need a full development team. You need the right first step.

Starting Point

Idea to Proof

$1,500
Fixed Fee

You have a concept and you need to know if it's worth building. You walk away with a high-fidelity interactive prototype, a full build plan, a cost estimate, and a timeline. Everything you need to decide whether to move forward, before you commit to a full build.

50% of this fee comes off the full build cost if you proceed with us.

Already Started

The Last Mile

$1,500
Fixed Fee

You're 80% done and stuck. We audit what's been built, identify exactly what's missing, and take it the rest of the way to live. No starting over. No new quotes that don't go anywhere.

We work with what exists. The goal is getting you live, not rebuilding from scratch.

Everything discussed before we start is covered by a confidentiality agreement. Your idea stays yours. The first conversation is free, and nothing leaves the room without your say-so.

Book a Call With Andrew See How It Works
What Gets Built

Here are the kinds of tools
people come to us with

Custom Client and Operations Dashboards A live view across your clients, your team, and your numbers in one place instead of five spreadsheets.
Client Portals and Reporting Tools Give your clients somewhere to see their results and project status instead of waiting for a PDF in their inbox.
Internal Workflow and Automation Tools Replace the manual processes your team runs on Slack threads and spreadsheets.
Custom Payment Systems Built around your exact billing model instead of forced into a platform that almost fits.
Diagnostic and Assessment Tools Built around your methodology. Take a client's inputs and return a scored output.
Learning Management Systems Built for client onboarding or internal training without per-seat fees eating into your margin.
Membership and Community Platforms Gated content, tiered access, and integrated payments built to your model.
SaaS and Revenue-Generating Tools Built to generate revenue from day one with Stripe, authentication, subscriptions, and a launch plan included.

If your idea belongs on this list, the first conversation is free.

Protected by a confidentiality agreement. You don't need a spec sheet, just the problem you're trying to solve.

Book a Call With Andrew See How It Works
FCO FAQ
Common Questions

Everything you
need to know

Questions about the tool suite, the app development process, or how to get started answered clearly.

Performance Tool Suite
Custom App Development
General
What exactly is the Performance Tool Suite?
The Performance Tool Suite is a web app containing 20+ diagnostic tools built for service business owners. Each tool takes your real business numbers and returns specific, actionable outputs capacity ceilings, profitability breakdowns, scale readiness scores, hiring timing, and more. It's not a course or a framework. It's a calculator that tells you what's actually happening in your business.
What's included in the free access?
When you register, you get immediate access to 2 tools no credit card required. This gives you a genuine feel for how the suite works before you subscribe. The full suite of 20+ tools unlocks at $39/month.
Who is the tool suite built for?
Service business owners consultants, agencies, coaches, professional services firms, and any business that manages clients, capacity, and profitability. If you make decisions about pricing, hiring, or growth without solid data behind them, the tool suite is built for you.
How long does it take to get results from a tool?
Most tools take between 3 and 10 minutes to complete. You enter your numbers, the tool calculates your output, and you get an on-the-spot assessment with next steps. No waiting. No booking a call to get your results.
Can I cancel anytime?
Yes. No lock-in contracts. Cancel anytime from your account no calls, no forms, no friction. Your access continues until the end of your billing period.
What happens when new tools are added?
All new tools are included in your All Access subscription at no extra cost. The suite is actively developed new tools are added regularly based on what service business owners need most.
What is the $1,500 fee for exactly?
The $1,500 is a fixed-fee audit and validation engagement not the cost of a full build. For Idea to Proof, it covers a high-fidelity interactive prototype of your concept, a build plan, cost estimate, and timeline. For The Last Mile, it covers a full code audit and gap analysis of your existing build. It's the cost-responsible step before committing to full development.
How does the 50% credit work?
If you complete an engagement and choose us to build the full product, 50% of your $1,500 fee is credited directly toward your full build cost. It's not a sunk cost it's a head start.
Is my idea protected when I share it?
Yes. Before we discuss your idea, we sign a Confidentiality Agreement. Your concept, the data you share, and everything discussed in the discovery call is protected from the moment we speak. Your IP is yours always.
Do I need technical knowledge to get started?
None at all. If you can describe the problem your idea solves and who it's for, that's enough. We translate your vision into something technical not the other way around.
What types of tools and apps do you build?
Custom dashboards, client portals, internal workflow tools, SaaS products, custom LMS platforms, payment systems, diagnostic tools, membership platforms, and more. If it's a software tool that solves a real problem, we can build it.
How long does the Idea to Proof process take?
Typically two to four weeks from the discovery call to final delivery, depending on the complexity of your concept. You'll receive a clear timeline before the engagement begins no surprises.
What does First Class Operations actually do?
Two things. We build the Performance Tool Suite a diagnostic app for service business owners. And we build custom apps and tools for businesses and entrepreneurs who have an idea they need to bring to life. We also offer Fractional COO services and a 3-Hour Live Operations Audit for businesses that need a senior operator alongside them.
Where do I start if I'm not sure which service is right for me?
If you run a service business and want clarity on your numbers start with the free tool access. If you have a tool idea or an existing build that needs to get live book a discovery call. If you're not sure, a 30-minute call is all it takes to figure out exactly where you are and what makes sense.
What is the Fractional COO service?
Senior-level operational leadership without the cost of a full-time executive. Available as a monthly partnership or a focused project engagement building the systems, processes, and structure your business needs to run without you in every decision. Learn more about Fractional COO services.
What is the 3-Hour Live Operations Audit?
A focused three-hour live session where your five biggest operational bottlenecks are identified, prioritised, and given a clear action plan all before the call ends. Fixed fee, no ongoing commitment required. Learn more about the 3-Hour Audit.
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