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FCO Tool Suite
Performance Tool Suite

You're probably closer to your limit
than you think

The moments that cost you most are the ones you don't see coming

You take on a new client and something else gets harder to manage.

You hire someone and three months later you're not sure the timing was right.

You drop your price to win a piece of work, and you have no idea what it cost you.

You feel busy but you can't tell if busy is profitable.

These tools give you the exact number for each of those situations before you have to find out the hard way.

Questions your business should be able to answer
The tools that light up below are the ones that answer this question
Client Capacity Planner Find out how many clients you can take on before something breaks
Capacity
Client Capacity Planner
Enter your team size, average hours per client, and total available hours. The planner calculates your real capacity ceiling so you know exactly when to stop taking on work.
Your maximum safe client load
Hours of buffer before you hit the ceiling
The point at which quality starts to slip
Client Profitability Calculator Find out which clients are making you money and which ones aren't
Profitability
Client Profitability Calculator
Map revenue against actual time spent per client. Surface the ones dragging your effective hourly rate down and the ones worth doubling down on.
True profit per client after time costs
Your effective hourly rate per relationship
Which clients to grow, reprice, or exit
Hiring Readiness Calculator Find out if you can genuinely afford to hire right now
Hiring
Hiring Readiness Calculator
Before you post the job ad, run the numbers. This tool checks your revenue runway, current capacity gap, and break-even point for a new hire.
Break-even timeline for the hire
Minimum revenue needed to sustain the role
A clear go or wait decision
Scale Readiness Calculator Find out if your business is ready to grow or if growth would break it
Growth
Scale Readiness Calculator
Assess your systems, team capacity, and financial buffer against what scaling actually demands. Know whether you're building on solid ground or sand.
A readiness score across five key areas
The gaps most likely to cause failure at scale
Priority fixes before you push for growth
Profit Leak Calculator Find out where your margin is going every month
Margin
Profit Leak Calculator
Identify the silent drains on your margin: scope creep, underpriced work, unused subscriptions, and time spent on low-value tasks. See the monthly cost in real dollars.
Total monthly margin being lost
The top three sources of the leak
Estimated annual recovery if fixed
Service Profitability Controller Find out which services are worth selling and which ones to drop
Services
Service Profitability Controller
Run each service line through a full cost analysis: delivery time, overhead allocation, and true net margin. Stop selling services that cost you more than they earn.
Net margin per service line
Which services to keep, reprice, or cut
Optimal service mix for your current team
Pricing Strategy Calculator Find out if your pricing reflects what your time actually costs you
Pricing
Pricing Strategy Calculator
Factor in your real cost of delivery, target profit margin, and market positioning to arrive at a price that works for your business, not just your clients.
Your minimum viable price per service
Recommended price at your target margin
The gap between current and correct pricing
Operational Throughput Analysis Find out where your team's time is going and whether it's going to the right work
Operations
Operational Throughput Analysis
Map how hours are distributed across client work, admin, and overhead. Identify the bottlenecks slowing your output and the tasks eating time without adding value.
Hours lost to low-value activity each week
Your team's real productive output rate
Where to redirect time for the biggest gain
KPI Tracker Track the numbers that actually tell you how your business is performing
Performance
KPI Tracker
Stop tracking vanity metrics. This tool surfaces the six to eight numbers that actually predict business health: utilization, margin, churn, capacity, and more.
Your core KPI dashboard in one view
Which metrics are trending in the wrong direction
Early warning signals before problems compound
Time Value Analyzer Find out what an hour of your time is worth and whether you're spending it accordingly
Time
Time Value Analyzer
Calculate your true hourly value based on revenue generated, then audit how your current week stacks up. See exactly how much time is spent below your value threshold.
Your real hourly value right now
Hours per week spent below that threshold
Monthly cost of misallocated time
Cost of Vacancy Calculator Find out what an unfilled role is costing you every week you leave it open
Hiring
Cost of Vacancy Calculator
Quantify the real cost of a gap in your team: lost output, owner time absorbed, delayed projects, and revenue at risk. Make the case for moving faster on the hire.
Weekly cost of the open role
Revenue at risk per month of delay
The break-even point that justifies acting now
Automation Readiness Assessment Find out which parts of your business are ready to be automated
Automation
Automation Readiness Assessment
Not everything should be automated. This assessment scores your processes against repeatability, volume, and error cost to identify where automation will actually save time and money.
Your top three automation opportunities
Estimated hours saved per week if implemented
Processes to fix before you automate them
Agency Operating Model Builder Build the operating structure your business needs to run without you in every decision
Structure
Agency Operating Model Builder
Define your org structure, decision-making layers, and accountability framework. Build the model that lets your team operate without you being the bottleneck on every call.
A documented operating model for your business
Clear ownership of each function and decision
The gaps where you're still the single point of failure
Strategic Identity Calculator Get clear on what your business is built to do and who it's built to do it for
Strategy
Strategic Identity Calculator
Clarify your positioning, ideal client profile, and core value proposition. Align your team around a single clear answer to the question: what does this business actually do best?
A one-sentence strategic identity statement
Your ideal client profile defined
Where your current work conflicts with your strategy
Leadership Clarity and Delegation Matrix Find out what you should be doing yourself and what you should be handing off
Leadership
Leadership Clarity and Delegation Matrix
Audit your current task list against your role as a leader. Identify what only you can do, what should be delegated, and what should be dropped entirely.
Your personal delegation priority list
Tasks you're holding that are blocking your team
Hours per week you could reclaim immediately
4-Week Freedom Plan Template Map the first four weeks of getting your time back
Planning
4-Week Freedom Plan Template
A structured four-week plan to systematically remove yourself from the day-to-day. Each week has a clear focus, specific handoffs, and measurable outcomes.
A week-by-week action plan tailored to your role
Specific tasks to hand off in each week
How to measure whether the plan is working
Task Value Analyzer Find out which tasks are worth your attention and which ones aren't
Productivity
Task Value Analyzer
Score every task on your plate by revenue impact, urgency, and whether it requires your specific skills. Build a clear picture of where your attention is generating returns and where it isn't.
A ranked list of your tasks by value generated
Tasks to stop, delegate, or batch immediately
Your highest-leverage activities to protect
Time Blocking Tool Build a weekly schedule around your actual priorities, not whoever needs you most that day
Scheduling
Time Blocking Tool
Design a weekly schedule that protects deep work, allocates time to your highest-value tasks, and builds in the buffer your business actually needs to run without constant firefighting.
A ready-to-use weekly time block template
Protected hours for your highest-value work
How much reactive time is eating your week
Plus more tools added every month. Every subscriber gets each new tool at no extra cost.

20+ tools. One subscription.

Start with two free today. No card required. Cancel anytime. No lock-in.

$39 / month Run My First Diagnostic Free
FCO App Dev: Why It's Still Sitting
Custom App & Tool Development

You've had the idea for a year.
Here's why it's still sitting in a Google Doc.

Maybe the first quote came back higher than you expected. Maybe you started with a developer, got most of the way there, and ran out of money or momentum before it went live. Maybe the idea is still just an idea because you're not sure where the right starting point is.

None of those are reasons to keep waiting. They're exactly the situations we built our entry points around.

You don't need a full development team. You need the right first step.

Starting Point

Idea to Proof

$1,500
Fixed Fee

You have a concept and you need to know if it's worth building. You walk away with a high-fidelity interactive prototype, a full build plan, a cost estimate, and a timeline. Everything you need to decide whether to move forward, before you commit to a full build.

50% of this fee comes off the full build cost if you proceed with us.

Already Started

The Last Mile

$1,500
Fixed Fee

You're 80% done and stuck. We audit what's been built, identify exactly what's missing, and take it the rest of the way to live. No starting over. No new quotes that don't go anywhere.

We work with what exists. The goal is getting you live, not rebuilding from scratch.

Everything discussed before we start is covered by a confidentiality agreement. Your idea stays yours. The first conversation is free, and nothing leaves the room without your approval.

Book a Call With Andrew See How It Works
What Gets Built

Here are the kinds of tools
people come to us with

Custom Client and Operations Dashboards A live view across your clients, your team, and your numbers in one place instead of five spreadsheets.
Client Portals and Reporting Tools Give your clients somewhere to see their results and project status instead of waiting for a PDF in their inbox.
Internal Workflow and Automation Tools Replace the manual processes your team runs on Slack threads and spreadsheets.
Custom Payment Systems Built around your exact billing model instead of forced into a platform that almost fits.
Diagnostic and Assessment Tools Built around your methodology. Take a client's inputs and return a scored output.
Learning Management Systems Built for client onboarding or internal training without per-seat fees eating into your margin.
Membership and Community Platforms Gated content, tiered access, and integrated payments built to your model.
SaaS and Revenue-Generating Tools Built to generate revenue from day one with Stripe, authentication, subscriptions, and a launch plan included.

If your idea belongs on this list, the first conversation is free.

Protected by a confidentiality agreement. You don't need a spec sheet, just the problem you're trying to solve.

Book a Call With Andrew See How It Works
FCO FAQ
Common Questions

Everything you
need to know

Clear answers about the tool suite, custom app development, and how we help service business owners scale.

Performance Tool Suite
Custom App Development
General
What exactly is the Performance Tool Suite?
It is a web app with 20+ diagnostic tools built for service business owners. You put in your real business numbers and you get specific, actionable outputs: capacity ceilings, profitability breakdowns, scale readiness scores, hiring timing, and more. It is not a course or a framework. It is a calculator that tells you what is actually happening in your business.
What do you get for free?
When you register you get immediate access to two tools with no credit card required. This gives you a real feel for how the suite works before you subscribe. The full suite of 20+ tools unlocks at $39 per month.
Who is the tool suite built for?
Service business owners: consultants, agencies, coaches, and professional services firms. We work with clients across the United States, including the Louisville and Southern Indiana region, and are expanding to serve UK-based service businesses. If you make decisions about pricing, hiring, or growth without solid data behind them, the tool suite is built for you.
How long does it take to get results from a tool?
Most tools take between three and ten minutes to complete. You enter your numbers, the tool calculates your output, and you get an on-the-spot result with clear next steps. No waiting. No booking a call to get your answer.
Can you cancel anytime?
Yes. No lock-in contracts. Cancel anytime from your account with no calls, no forms, and no friction. Your access continues until the end of your billing period.
What happens when new tools are added?
Every new tool is included in your subscription at no extra cost. The suite is actively developed and new tools are added regularly based on what service business owners across the US ask for most.
What is the $1,500 fixed fee for?
It is the cost-responsible step before you commit to a full build. For Idea to Proof it covers a high-fidelity interactive prototype of your concept, a full build plan, a cost estimate, and a timeline. For The Last Mile it covers a complete code audit and gap analysis of your existing build. If you go ahead with the full build, 50% of the fee is credited toward the total cost. We work with founders and businesses across the US and are now taking on UK clients.
Is your idea protected when you share it?
Yes. Before you discuss your idea we sign a confidentiality agreement. Everything you share in the discovery call is protected from the moment you share it. Your idea stays yours.
Do you need technical knowledge to get started?
None at all. If you can describe the problem your idea solves and who it is for, that is enough to start the conversation.
How long does Idea to Proof take?
Typically two to four weeks from the discovery call to delivery depending on the complexity of your concept. You will have a clear timeline before anything starts.
What does First Class Operations actually do?
We are an operations platform for service businesses, working with clients across the Louisville metro, Southern Indiana, and the broader United States, with UK expansion underway. We build and run the Performance Tool Suite: a diagnostic app for service business owners. We also build custom apps and tools for businesses and founders who have an idea they need to bring to life. We offer Fractional COO support and a 3-Hour Live Operations Audit for businesses that need a senior operator alongside them.
Not sure which service is right for you?
If you run a service business and want clarity on your numbers, start with the free tool access. If you have a tool idea or an existing build that needs to get live, book a discovery call with Andrew. If you are not sure, a 30-minute call is all it takes to figure out where you are and what makes sense.
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