Tool Time: See the Tools in Action
Join our live sessions where we walk through diagnostic tools using real numbers from real businesses. 30 to 45 minutes of sharp insights and practical demonstrations.
Real Tools, Real Numbers
Watch actual diagnostic tools run with live business data
30-45 Minutes
Short, sharp sessions packed with actionable insights
Live Q&A Included
Get your specific questions answered in real time
Live Diagnostic Sessions for Agency Owners
Tool Time is a live session where we demonstrate FCO diagnostic tools using real business numbers. You see exactly how each tool works, what inputs it needs, and what insights it produces. One session participant volunteers their numbers so everyone can learn from a real example.
See Tools in Real Time
Watch each tool being used with actual numbers. No hypotheticals. No generic examples. Real inputs, real outputs, real insights.
Learn From Others
When someone shares their numbers, everyone learns. You will see patterns, problems, and solutions that apply to your own business.
Get Featured
Volunteer to have your numbers used in the live walkthrough. Get personalized insights while helping others learn.
Ask Questions Live
Get your questions answered in real time. Learn how to interpret results and apply findings to your specific situation.
Four Steps to Tool Time
Each session follows a simple format designed to maximize learning and practical application.
Register
Sign up for the next session and receive joining details via email.
Join Live
Attend the session and watch the tool walkthrough with real numbers.
Learn
See inputs, outputs, and interpretation explained step by step.
Apply
Use what you learned to run the tool on your own business.
Your Numbers. Your Insights. Everyone Learns.
Each session, one participant volunteers to share their real business numbers. We run the tool live, interpret results together, and identify specific action items. You get personalized insights while helping the entire group learn from a real example.
Tools Agency Owners Want to See Most
These are the diagnostic tools most frequently featured in Tool Time sessions. Each one reveals specific operational insights you can act on immediately.
Client Profitability Calculator
See which clients are actually profitable and which ones are draining resources.
Client Capacity Planner
Know your exact capacity ceiling before you hit it and understand where constraints exist.
Scale Readiness Calculator
Identify what will break first when you scale and fix it before it becomes a crisis.
Time Value Analyzer
Understand where time disappears and what tasks are actually worth your attention.
Pricing Strategy Calculator
Set pricing that reflects real costs, desired margins, and market positioning.
Hiring Readiness Calculator
Know when to hire, who to hire, and whether your business can support the addition.
Frequently Asked Questions
What is Tool Time?
Tool Time is a live session where we demonstrate FCO diagnostic tools using real business numbers. One participant shares their data, and we walk through the tool together so everyone can see how it works and what insights it produces.
What does it mean to be the featured participant?
The featured participant volunteers to share their real business numbers during the live session. We use their data to run the tool, explain the inputs, and interpret the results together. You get personalized insights while the entire group learns from a practical example.
Do I need to share my numbers to attend?
No. Sharing your numbers is completely optional. You can attend, watch, and learn without contributing any data. Only one volunteer per session is featured.
How long are the sessions?
Each Tool Time session runs 30 to 45 minutes. This includes the tool demonstration, results interpretation, and time for questions.
Are the sessions recorded?
Sessions may be recorded and made available to registered attendees. However, attending live gives you the opportunity to ask questions and potentially volunteer as the featured participant.
Is Tool Time free to attend?
Yes. Tool Time sessions are free to attend. Register to receive session notifications and access details.
How do I volunteer to be featured?
During registration or at the start of the live session, you can indicate your interest in being the featured participant. We select one volunteer per session based on availability and tool relevance.
What if I miss a session?
If you miss a session, you can still access the tools directly at tools.firstclassops.com. Future sessions will cover different tools, so you will have multiple opportunities to attend.
Denise O'Donnell
Denise is a trailblazing executive leader and the powerhouse behind First Class Operations. As a seasoned CFO and COO, she has built a career helping organizations evolve from fragmented to fully functioning. Her work is marked by a relentless focus on clarity, structure, and scalable success.
View Full ProfileReady to See the Tools in Action?
Join the next Tool Time session and experience how diagnostic tools reveal operational clarity. No sales pitch. No fluff. Just sharp insights and practical demonstrations you can apply immediately.
30-45 Minutes
Short, sharp, focused
Real Examples
Live walkthrough with actual data
Live Q&A
Get your questions answered