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Tool Time — First Class Operations
Live Sessions

See the tools
work on real numbers.

Tool Time is a free weekly live session where we run FCO diagnostic tools using real business data. Watch, learn, and ask questions in real time.

Join the Next Session Try the Tools Yourself
Free
To attend
30-45
Minutes per session
Weekly
Live Q&A included
LIVE NOW RUNNING Client Profitability Calculator Gross margin 67.4% Effective rate $142/hr View Full Results
How it works
Four steps to Tool Time

Each session follows a simple format designed to maximize learning and practical application.

1
Register
Sign up for the next session and receive joining details via email. Link is updated each week.
2
Join Live
Attend the session and watch the tool walkthrough using real business numbers from a volunteer participant.
3
Learn
See inputs, outputs, and interpretation explained step by step. Ask questions in real time.
4
Apply
Use what you learned to run the same tool on your own business. Start free, no card required.
Featured participant

Your numbers. Your insights. Everyone learns.

Each session, one participant volunteers to share their real business numbers. We run the tool live, interpret the results together, and identify specific action items. You get personalised insights while helping the entire group learn from a real example.

Live tool walkthrough using your actual numbers
Personalized interpretation of your results on the call
Specific action items identified in real time
Confidentiality respected — share only what you are comfortable with
Register to Be Featured
20+
Tools available
Free
To attend
Live
Q&A every session
Weekly
Recurring sessions
Tools we demonstrate
Most frequently featured tools

These are the diagnostic tools most often featured in Tool Time sessions. Each one surfaces specific operational insights you can act on immediately.

Profitability
Client Profitability Calculator
See which clients are actually profitable and which ones are quietly draining resources from the rest of the business.
Capacity
Client Capacity Planner
Know your exact capacity ceiling before you hit it and understand precisely where the constraints exist in your team.
Scale Readiness
Scale Readiness Calculator
Identify what will break first when you scale and fix it before it becomes a crisis that costs you clients.
Efficiency
Time Value Analyzer
Understand where time disappears and which tasks are actually worth your attention versus what should be delegated or dropped.
Pricing
Pricing Strategy Calculator
Set pricing that reflects real costs, desired margins, and market positioning rather than what feels right.
Hiring
Hiring Readiness Calculator
Know when to hire, who to hire, and whether your business can financially support the addition before you commit.
Common questions

Everything you need to know

Questions about Tool Time, how it works, and what to expect.

Tool Time is a free weekly live session where we demonstrate FCO diagnostic tools using real business numbers. One participant shares their data and we walk through the tool together so everyone can see how it works and what insights it produces.

No. Sharing your numbers is completely optional. You can attend, watch, and learn from the featured participant's session without sharing anything. Being the featured participant is a separate, voluntary role.

The featured participant volunteers to share their real business numbers during the live session. We use their data to run the tool, explain the inputs, and interpret the results together. You get personalized insights while the entire group learns from a practical example.

No. Tool Time is free and open to everyone. You do not need an active subscription to attend. That said, subscribers get the most value because they can immediately apply what they learn using their own account.

The session link is updated weekly. Register using the button on this page and you will receive the joining details by email. The link on this page is also updated each week so you can always find the latest session here.

Yes. Two tools are free when you create an account at tools.firstclassops.com. All 20+ tools are available with the Performance Tool Suite subscription at $39 per month.

See the tools work on your numbers.

Join the next free session. Watch, learn, and leave with something you can act on today.

Join the Next Session Try 2 Tools Free
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